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Adjusting to Leading in the Virtual World

If 2020 has been a year of adjustments and change, anyone who is in a leadership position can have this on their minds: What happens when a leader is good at their job in the “normal” world, but struggles with our new reality? Leading in the virtual world takes a...

Communicating When There is Nothing to Say

Have you ever found yourself sitting in an airplane on a busy tarmac (remember those?) and everyone on the plane is wondering what’s happening? You’ve been parked, motionless, for five, ten, then fifteen minutes. Slowly you can hear the murmur grow louder and louder....

How to Beat Writer’s Block

The very words you are reading right now represent a “Writer’s Block Exercise.” Just minutes before putting my hands over the keyboard I didn’t know what I would write about for this edition of the Monthly Memo. But, I sat down and thought, where could I possibly go...

An Election Year Plan for a Peaceful Workplace

A subset of my work these days deals with the delicate area of political discussions in a toasty hot election year. The question comes up, “How can we provide direction to our employees while also respecting their rights of free speech? We can’t afford to be seen as a...

A White Guy Talks About Race

One of the healthiest outcomes from the increased discussion about race in this country has been the number of white people who have spoken up. Count me in that group. After years of thinking of myself as “aware” I found I wasn’t nearly aware enough. If you are a...

How to Conduct Sensitive Conversations

Without fear of contradiction, the discussion around race and racism in this country has moved to an across-the-board focus, including in the business world. That means leaders of all races and backgrounds need to be able to have company-wide conversations they may...