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Improve Your Writing by Better Using White Space

What makes writing work? My journalism professors would tell you it comes down to using five words where someone else might use twenty. Just as importantly it is, of course, about picking each word carefully, no matter the number you use. It is said Ernest Hemingway...

The Subtle Business of Doing Follow-Up Right

Here’s the scene: you’ve been wanting to meet with someone and the day finally arrives. The meeting goes well, and then what? How do you best follow-up and make sure it keeps the spirit of all of the good things that took place during your visit, reminding the person...

Solving Problems for the Different Learners in the Room

Have you ever explained something to a colleague and they totally get it – then the next person gives you a blank stare? What just happened? And why doesn’t everyone see this is so obvious! As a communicator and a leader, you’ll forever be adjusting to the different...

That Uncomfortable Conversation: How to Handle it Well

Everyone has one from time to time. The chat with an underperforming employee. Addressing a conflict that seems ready to boil over. Sorting out a client relationship which is going sour. No matter the specifics, here are some keys to make that tough talk go more...

Are you nervous when you are asked to give a talk? Why?

The answer to the above question can be found in any excellent performance you have ever witnessed. My wife and I recently saw “Hamilton.” The answer was right there for all to see. Have you watched an outstanding athlete at the top of their game? Your answer can be...