Mar 27, 2019 | Monthly Memo
Here’s the scene: you’ve been wanting to meet with someone and the day finally arrives. The meeting goes well, and then what? How do you best follow-up and make sure it keeps the spirit of all of the good things that took place during your visit, reminding the person...
Mar 7, 2019 | Monthly Memo
Every experienced leader – and some inexperienced leaders – have found themselves in a tough position. They are the messenger when they don’t believe in the message. Can you feel yourself breaking into a sweat just thinking about the possibilities? It can happen at...
Jan 30, 2019 | Monthly Memo
Have you ever explained something to a colleague and they totally get it – then the next person gives you a blank stare? What just happened? And why doesn’t everyone see this is so obvious! As a communicator and a leader, you’ll forever be adjusting to the different...
Nov 29, 2018 | Monthly Memo
Everyone has one from time to time. The chat with an underperforming employee. Addressing a conflict that seems ready to boil over. Sorting out a client relationship which is going sour. No matter the specifics, here are some keys to make that tough talk go more...
Oct 31, 2018 | Monthly Memo
The answer to the above question can be found in any excellent performance you have ever witnessed. My wife and I recently saw “Hamilton.” The answer was right there for all to see. Have you watched an outstanding athlete at the top of their game? Your answer can be...
Aug 29, 2018 | Monthly Memo
John McCain was a funny, smart, maddening, driven, awkward and caring person all wrapped in a short, gray haired package. From the 1980’s until 2006 I covered him as a news reporter, then stayed in touch as I transitioned into the business world. While a lot has been...
