Select the right words. Say them well.

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Are you nervous when you are asked to give a talk? Why?

The answer to the above question can be found in any excellent performance you have ever witnessed. My wife and I recently saw “Hamilton.” The answer was right there for all to see. Have you watched an outstanding athlete at the top of their game? Your answer can be...

20+ Years Around John McCain; What I Learned

John McCain was a funny, smart, maddening, driven, awkward and caring person all wrapped in a short, gray haired package. From the 1980’s until 2006 I covered him as a news reporter, then stayed in touch as I transitioned into the business world. While a lot has been...

Ending the Conversation Trail: When is enough, enough?

Is there a place where politeness and professionalism give way to old fashioned annoyance? With the best of intentions, we can mistakenly drag out our communication for too long and have people scratching their heads. What does that look like and might you be guilty...

Why We Often Discount the Very Things We Know

If I could summarize this topic in a single sentence it would be this: “Too often we assume if we know something, then others must know it as well.” It’s as if we automatically devalue what we know, and that can hurt us or make it hard on others. Perhaps you’ve even...

When You Ask the Right Questions, the World Opens Up

Working with great people naturally leads to great lessons. One I just learned came as a result of the desire to create a good story teller from an already effective leader. So how does that happen? Well, the effective leader just learns how to ask the right...

The Connecting Words: How You Smooth Out Your Message

The main points you make in any critical conversation or speech are, of course, huge. But let me suggest the connecting words are just as important. Think of your main points as the vital organs in the body and the connecting words are the veins and arteries which...