Select the right words. Say them well.

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What’s Your Worth?

Entrepreneurs – especially small business owners and folks who are just getting started – will often ask me how to charge for their services. Great question! I wish there was a simple answer, and it has been a struggle for me over the years. For that reason,...

Being the Best. Always.

I had a weird thought recently while sitting in a doctor’s office waiting room. What went through my mind was this: “I want to be the best patient this doctor sees today.” This was my first time seeing this person and I found myself thinking how I was going to be the...

Two great words: “What if…”

Your first words should always be great. That should be your only standard. If you stand up to speak, your first words should grab the audience – make them want to hear more. If you are writing, it should be clear from the first words that this will be a worthwhile...

Tips for Great Storytelling

Want to advance your career or grow your business? Become a better storyteller. Stories that are well told stick in people’s minds, they connect us and they are often much easier to relate to than any other form of communication. To get started on the storytelling...

There is a correct way to say “Thanks.”

Perhaps you’ve never given this idea a thought – and if you haven’t that’s okay –but there is a right and a wrong way to say “Thanks.” Given what we are celebrating right now, it only seems fitting to explore this idea. If you’re skeptical, I understand. This is a...

Issues with confidence? I have answers!

Quite often over the last almost 20 years of consulting work I have been asked to work with people who seem unconfident in front of an audience or in important meetings. For many of these individuals, the lack of confidence feels like an unconquerable mountain when...