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Why We Often Discount the Very Things We Know

If I could summarize this topic in a single sentence it would be this: “Too often we assume if we know something, then others must know it as well.” It’s as if we automatically devalue what we know, and that can hurt us or make it hard on others. Perhaps you’ve even...

When You Ask the Right Questions, the World Opens Up

Working with great people naturally leads to great lessons. One I just learned came as a result of the desire to create a good story teller from an already effective leader. So how does that happen? Well, the effective leader just learns how to ask the right...

The Connecting Words: How You Smooth Out Your Message

The main points you make in any critical conversation or speech are, of course, huge. But let me suggest the connecting words are just as important. Think of your main points as the vital organs in the body and the connecting words are the veins and arteries which...

Listening – the most overlooked communication skill

My wish for you in the upcoming month is for you to become a better listener. That simple act opens doors, deepens friendships and just makes life easier. Too good to be true? Read on. When the word communication comes to mind for most of us, we immediately think of...

It’s a Small World – and Getting Smaller!

Albany, New York is a great place, I’m sure, but I don’t believe I’ve ever been there. Here’s the weird thing. A bunch of people in Albany will be reading my book thanks to the very small world in which we live. Out of the blue, I recently learned my book is being...

“The Greatest Teacher, Failure Is” – Yoda

If it is the upcoming grand finale of the NFL season or the latest business idea to take flight, we often focus on the winners. They hold the trophy, they get the attention and the headlines. But consider for our purposes right now, the other side of the coin. I would...