The Monthly Memo.

Entrepreneurs – especially small business owners and folks who are just getting started – will often ask me how to charge for their services. Great question! I wish there was a simple answer, and it has been a struggle for me over the years. For that reason, let's...

I had a weird thought recently while sitting in a doctor’s office waiting room. What went through my mind was this: “I want to be the best patient this doctor sees today.” This was my first time seeing this person and I found myself thinking how I was going to be the...

Your first words should always be great. That should be your only standard. If you stand up to speak, your first words should grab the audience – make them want to hear more. If you are writing, it should be clear from the first words that this will be a worthwhile...

Want to advance your career or grow your business? Become a better storyteller. Stories that are well told stick in people’s minds, they connect us and they are often much easier to relate to than any other form of communication. To get started on the storytelling...

Perhaps you’ve never given this idea a thought – and if you haven’t that’s okay –but there is a right and a wrong way to say “Thanks.” Given what we are celebrating right now, it only seems fitting to explore this idea. If you’re skeptical, I understand. This is a...

Quite often over the last almost 20 years of consulting work I have been asked to work with people who seem unconfident in front of an audience or in important meetings. For many of these individuals, the lack of confidence feels like an unconquerable mountain when...

     So, how long has it been since you checked your LinkedIn picture? Continuing a thread I started with my last Monthly Memo, today’s focus is selling YOU in the virtual world. I had a chance to share some of these thoughts with the west coast gathering of Women in...

If you’ve always counted on personal contact to spread the word about your business or service, the last 18 months have been challenging! What have you done to keep connected? I plan to write a couple of Memos on the topic and would be happy to share your thoughts....

If you have a good idea, a complaint or something that could fundamentally change the course of your workplace, hold on! First it’s important to understand HOW you should present that idea to give yourself the best chance of success. The stakes? People who do this...

First, I want to make it clear this is not a COVID-era commentary on hair color! Instead, we’re looking at different roots – and these are also key to your identity. In fact, they are even more a part of who you are, more than hair color, eye color, or skin tone. Why?...